Our 360° Approach

Why do some solutions hit the mark and deliver as promised, while others never get adopted? Why do users actually get excited about using one application and then do everything they can to avoid using another? How can you ensure the first scenario and avoid the disaster of the latter?

It comes down to a 360° approach. We believe that by creating a sense of ownership by all four user groups or constituencies, the value of the solution dramatically goes up for everyone. By serving all four — in ways in which they want to be served — we switch the "garbage in-garbage out" label to "helpful, insightful and powerful."

• Imagine leaders can actually rely on reports, knowing their customers and workers are self-motivated to enter timely and correct data into the system because it benefits not only the people who consume the information, but also those who produce it,
• Picture workers willingly entering data since they feel the system is theirs and it has features that help them through their day,
• Envision customers eager to use your self-service application because it is easy to use, provides useful and accurate information and instills confidence that the system works, and
• Imagine your sphere of influence extending to partners, including other departments and agencies, who want to share data and insights.

How CCIS' 360° Approach Works

CCIS' 360° solutions rely on three key ingredients: specialized skills, a balanced team-oriented agile process and mission-critical discipline. Only all three ingredients working together can assure a solution gains adoption, fits within current and long-term budgetary constraints and gets implemented on-time.

Specialized Skills — CCIS has a world-class development team capable of "thinking outside-the-box" and getting things done efficiently. By collocating them with businesses analysts and user design specialists who understand the business and the various users, we are able to quickly and cost-effectively build solutions that are intuitive and helpful to all the constituents.

Balanced Team-Oriented Process — CCIS' Team Agile Process™ blends the creativity and flexibility of the agile software development approach with the consistency and predictability of a plan-driven approach. Learn More »

Mission-Critical Discipline — CCIS' heritage is in developing mission-critical solutions for war-fighters on the battlefields of today and tomorrow. We apply the robust engineering and change management practices, quantitative management processes, and rigorous quality standards that come from this heritage. As a result, we reduce both up-front development costs and on-going support requirements, all while consistently delivering quality solutions on-schedule.